Musician Marketing Web App

Optimized organization for musicians and label managers.

Background

This project originated from discussions with artists and producers about the challenges of marketing their work on social media. The importance of social media in artist promotion is evident, yet it often presents difficulties in motivation and organization, detracting from creative work.

Role

Various UX research methods were employed to identify challenges faced by musicians and label managers in marketing via social media. A web app was then designed to streamline their marketing efforts.

Research Goal

Pinpoint existing challenges for artists in consistently posting and marketing themselves. Develop a tool that alleviates the stress and workload associated with self-promotion and marketing.

Duration

2 weeks, Spring 2023

Software

Figma, Optimal Workshop, Useberry,

User Interviews

Interviews were conducted with producers and label managers to understand the key challenges in social media marketing. This helped in focusing the research towards achieving the project's objectives.

User interviews breakdown

Social media is an invaluable tool for artists.

Social media is an invaluable tool for artists.

Users struggle to have assets so they can post consistently.

Some artists don't know where to start when marketing themeslves.

Some artists don't know where to start when marketing themeslves.

Label managers stress about keeping artists on the same page with release schedules.

Label managers stress about keeping artists on the same page with release schedules.

“I struggle to always have content and plan social media posts”

Insights

  • There are already tools available that help users monitor the performance of their social media accounts.

  • Users struggle to stay organized when trying to post on social media consistently and plan for their success.

  • Maximizing success on social media for artists comes down to consistency and always having assets to post.

  • For label managers, making sure that all artists are on the same page with the release schedule and have assets is a huge struggle.

Surveys

Example Question

What Struggles do you face when marketing your work using social media?

Answer

Organization

Stress

Consistency

Assets

N/A

Percentage

38%

30%

77%

69%

0%

Insights

  • 84% of users felt that social media is a must have tool for artists to build success as an artist.

  • 38% of users market their work 3+ times a week on social media while another 38% market their work only once a few weeks.

  • 92% of users reported that they as an artist or label manager would be less successful without the use of social media.

  • Users said when it comes to marketing their work on social media the biggest obstacles they face are posting consistently and having assets to post.

  • The most popular platforms that artists used to market themselves were Instagram, Twitter, and Discord.

Competitive Analysis

Competitive analysis was conducted on tools like Toneden.io and Meta Business Suite, focusing on their social media marketing features. The study highlighted a lack of emphasis on planning and asset creation in these tools.

ToneDen

Background

ToneDen is a social media automation platform designed for artists and creators to grow their audience. It focuses on marketing tools, including automated social media campaigns and audience targeting.

Unique Features

  • ToneDen is a social media automation platform designed for artists and creators to grow their audience.

  • It focuses on marketing tools, including automated social media campaigns and audience targeting.

Strengths

  • Simplifies digital marketing for artists.Offers integration with major social media and music streaming platforms.

  • Provides detailed analytics for campaigns.

Weaknesses

  • Primarily targets music industry professionals, limiting broader appeal.

  • Some users find the pricing model a bit complex and less transparent.

  • Relies heavily on social media platforms, which can be unpredictable.

ToneDen

Background

ToneDen is a social media automation platform designed for artists and creators to grow their audience. It focuses on marketing tools, including automated social media campaigns and audience targeting.

Unique Features

  • ToneDen is a social media automation platform designed for artists and creators to grow their audience.

  • It focuses on marketing tools, including automated social media campaigns and audience targeting.

Strengths

  • Simplifies digital marketing for artists.Offers integration with major social media and music streaming platforms.

  • Provides detailed analytics for campaigns.

Weaknesses

  • Primarily targets music industry professionals, limiting broader appeal.

  • Some users find the pricing model a bit complex and less transparent.

  • Relies heavily on social media platforms, which can be unpredictable.

Insights

  • Competitors main product is offering a way for users to view how their social media has been performing.

  • Most competitors offer a smart link feature which helps listeners find their artists music on multiple platforms.

  • There was no competitor which focused on optimizing organization and planning releases, or showing users different strategies to push their social media.

  • All competitors offered subscription plans which offered exclusive features to subscribers.

Persona

Emily Carter

  • Producer

  • Denver, CO

"I want to optimize my social media presence to build an audience for my music."

Goals & Motivations

  • Leverage analytics to tailor social media content that resonates with the target audience.

  • Schedule single and album releases to align with peak listener activity times.

  • Utilize data-driven insights to reach new demographic segments on various platforms.

  • Use the a content calendar to maintain a consistent and professional online image.

Patterns & Behaviors

  • Checks analytics weekly to gauge the performance of recent releases and adjust marketing strategies accordingly.

  • Allocates time post-release to interact with listeners' feedback across social platforms through the web app, fostering a loyal fanbase.

Digital Profeciency

Low

Medium

High

Emily Carter

  • Producer

  • Denver, CO

"I want to optimize my social media presence to build an audience for my music."

Goals & Motivations

  • Leverage analytics to tailor social media content that resonates with the target audience.

  • Schedule single and album releases to align with peak listener activity times.

  • Utilize data-driven insights to reach new demographic segments on various platforms.

  • Use the a content calendar to maintain a consistent and professional online image.

Patterns & Behaviors

  • Checks analytics weekly to gauge the performance of recent releases and adjust marketing strategies accordingly.

  • Allocates time post-release to interact with listeners' feedback across social platforms through the web app, fostering a loyal fanbase.

Digital Profeciency

Low

Medium

High

Emily Carter

  • Producer

  • Denver, CO

"I want to optimize my social media presence to build an audience for my music."

Goals & Motivations

  • Leverage analytics to tailor social media content that resonates with the target audience.

  • Schedule single and album releases to align with peak listener activity times.

  • Utilize data-driven insights to reach new demographic segments on various platforms.

  • Use the a content calendar to maintain a consistent and professional online image.

Patterns & Behaviors

  • Checks analytics weekly to gauge the performance of recent releases and adjust marketing strategies accordingly.

  • Allocates time post-release to interact with listeners' feedback across social platforms through the web app, fostering a loyal fanbase.

Digital Profeciency

Low

Medium

High

Problem

Managing social media assets and planning release schedules can often feel burdensome and tedious, especially for musicians and label managers. In addition, the tools that exist to help push artists social media don't focus enough on planning and organization or provide resources for maintaining assets to post.

Solution

This projects aim is to demonstrate to artists and label managers how they can effectively plan and organize their releases to maximize audience growth, while simultaneously reducing the stress associated with the social media marketing process.

Point of view

"As an artist or label manager, I want a tool that can help me manage the stress of social media marketing and feel confident when putting out a release schedule."

How might we

How might we provide a service or app that helps artists and label managers plan releases swiftly while feeling in control and less overwhelmed by social media marketing.

Feature Prioritization

Features

Description

Research Support

Home page/dashboard

Users can navigate to different tabs and view their account from here. For the the MVP users will only be able to create a new release campaign.

Competitive analysis

Create release campaign (template or manual)

Users can select to create a campaign manually or use a template which will have pre-filled post types for social media platforms (teaser, artwork post, out now video, etc.)

The main feature of our product, creating a release campaign will allow users to map out how they will market their release. User interviews show that this process can be stressful and overwhelming to do without help.

Set campaign start date/end date

Users will set a start/end date before being brought to the main campaign view.

Competitive analysis, user interviews, surveys.

Suggested social media post types

Users will be able to add and edit their social media posts that occur on individual days.

User interviews, surveys a huge pain point for users when marketing their work was that they aren't able to be consistent with posting because they don't have ideas for creating assets

Link dropbox, google drive, etc for assets

Users can hit a + icon to link their assets needed for social media posts.

Surveys, user interviews

Calendar/campaign view

The campaign view will appear in a calendar format (weekly)

Competitive analysis

Share campaign with other accounts (artists)

Users (primarily label managers) will be able to add artists to the release schedule

This ensures that all artists have access to release assets in one place. this was found to be a struggle for label managers

Connect ISRC to create pre-saves

Users can hit a + icon to link their assets needed for social media posts

Surveys, user interviews

Create smart links

Users can create smart links through a similar flow that Hypeddit, Toneden.io, and feature.fm have. they can later attach those smart links to days on their release campaigns

competitive analysis, user interviews

Process

Feature prioritization was strategically aligned with the core objective to develop an application that streamlines the creation of release schedules for musicians and label managers, enhancing efficiency and organization. Insights from extensive research underscored the dual challenges of maintaining motivation and organization, informing the development of features that respond directly to these industry needs.

MVP User Flow

User flows were centered on constructing a Minimum Viable Product (MVP) that addressed the fundamental requirement of initiating a release schedule. The process was streamlined to start at the dashboard, leading users through a sequence of actions—from initiating a campaign to populating a timeline and specifying daily marketing tasks within modal prompts—thereby simplifying the campaign creation journey.

Early Designs

Feedback

Following stakeholder feedback, it became apparent that the event creation aspect of the release schedule warranted a redesign with a stronger visual emphasis. The goal was to enhance the interface to allow users to immediately ascertain key details, such as the presence of uploaded assets or the selection of social media platforms for an event, fostering a more intuitive and visually-driven user experience.

Iterations

Insights

Incorporating stakeholder feedback, a revised system for event addition to release schedules was developed with an enhanced visual interface. The updated design ensures that upon completing the module, users can effortlessly visualize both the uploaded assets and the designated social media platforms for distribution.

Typography

Sora

ABCDEFGHIJKLMNOPQRSTUVWXYZ

ABCDEFGHIJKLMNOPQRSTUVWXYZ

The selection of the Sora font for the music marketing web application was a deliberate choice, motivated by its contemporary design and crisp lines, which echo the app's dedication to structure and efficiency. Sora's high readability and clear legibility are pivotal for presenting vital information like song titles, artist names, and release dates with distinct clarity, thus supporting the application's streamlined user experience.

Color

Primary

Hex: #615EFF

Dark

Hex: #1C1C1E

Dark hue

Hex: #353538

Gray

Hex: #7E7E85

Light hue

Hex: #F0F0F2

Light

Hex: #FEFEFE

User Testing

Task

Create a Campaign

4

3

1

2m 24s

Select Start/End Dates

4

4

0

13s

Create Campaign Event

4

3

1

10s

Fill Out Event Form

4

3

1

1m 4s

100%

Felt tool was useful

81%

Task completion

75%

Recommended design revisions

Insights

  • 81% of tasks were completed by users, average test time: 3m 48s

  • Users expressed this tool would be extremely useful for them as artists or label managers

  • Iteration on visual design is needed (dark mode, because users tend to work in darker environments)

  • A need for hover states and icons in campaign type and event type modals

  • Social media icon selection needs colors that correspond to platform type

  • More use of primary blue color for CTA’s

Final Designs

Insights

Upon reviewing the comprehensive data from user testing, substantial revisions were implemented, primarily enhancing the visual elements. This response to user feedback, which indicated strong satisfaction and enthusiasm regarding the app's functionality, led to significant improvements to the user interface.

Main Changes

  • Added dark mode with the option to switch to light mode using Figma variants.

  • Social media icons now have interactive hover states, as well as colors that correspond to the platform.

  • Improved grayscale and added more intentional use of primary color.

  • Increased some font sizes for more readability.

  • Introduced an Icon overhaul with the sidebar as an example, adding more visual aspects to our app.

  • Event cards are now directly connected rather than by a thin line.


Results & Next Steps

Results

The concept of the web app tailored for artists and musicians was met with widespread approval from users. They expressed keen interest in seeing this idea evolve into a fully-fledged platform in the future. Their enthusiasm also spurred a range of individual suggestions for potential features, envisioning a more expansive scope beyond the initial MVP.

“I would LOVE to have a tool like this”

Next Steps

Should further development of this tool be pursued, the focus would be on introducing additional features to enrich the release planning process. This enhancement would aim to provide users with greater depth, control, and a broader range of capabilities within the application.

  • Feature for users to share release schedules with artists.

  • Event modals that have different designs based on the type of post (Instagram post, YouTube, SoundCloud, etc.)

  • A resource page where users can learn to create social media assets to post consistently.